Thank you for shopping with Orthoro.
We strive to process and deliver every order as quickly as possible.
Processing Time
Most orders are processed within 2–3 business days after payment has been successfully received.
Processing times may be slightly longer during holidays, promotional events, or periods of high demand.
Shipping Time
Approximately 95% of orders are delivered within 6 business days after shipment.
Delivery times may vary depending on:
- Carrier delays
- Weather conditions
- Public holidays
- Destination
Shipping Confirmation
Once your order has been shipped, you'll receive a confirmation email containing your tracking information.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
Orthoro is not responsible for delays or additional costs caused by incorrect shipping information provided during checkout.
Lost or Delayed Packages
If your tracking has not updated for several days or your package appears delayed, please contact us at
and we'll gladly assist you.